Orders:All orders are processed within 12 hours of the payment being cleared and dispatched within 24hours, even on a sunday.
pre-orders: Some of our items may be on Pre-order, In this case the items will be dispatched up to 2 weeks after the date of the payment being cleared. All pre-order orders are final. We do not offer refunds or exchanges on pre-orders so please ensure you use our size guide when ordering.
Returns: We will refund or exchange the product within 14 days following the date of purchase except on pre-order items. The returned item must be in its original packaging, with any labels still attached, unused, unworn and unwashed. We will usually refund any money using the same method you used to purchase the item. Postage on returns is payable by the customer however we will refund the delivery cost on request. Please note all pre-orders are final.